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Refund policy

The return policy of Paper-Machines is on a Case-to-Case basis as per the issue. In case of any damage to the product, it’s best to call us at (800) 20992-5279 or write an email at sales@clarybusinessmachines.com.

All items are to be inspected upon delivery by the customer, and any freight damages are to be marked as 'damaged' on the Bill of Lading (BOL). All returns are subjected to a restocking fee, and the customer is responsible for the return of the product. Items not in the condition of resale after being received by the customer will not apply to a refund.